Riverside Dental - Jacksonville, FL
Consumer Health Data Privacy Notice
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Last Updated: March 5, 2026
This Consumer Health Data Privacy Notice explains how Riverside Dental collects, uses, and discloses consumer health data in connection with services provided through our website, online forms, patient communications, and consultations.
This notice supplements our general Privacy Policy and applies specifically to health-related information that may be considered consumer health data under applicable privacy laws.
Consumer health data refers to personal information that is linked or reasonably linkable to a consumer and that identifies the consumer’s past, present, or future physical or mental health status.
Information We May Collect
Riverside Dental may collect the following types of consumer health data when you interact with our website, complete forms, schedule consultations, or communicate with our office.
Examples include:
• Dental conditions or symptoms you describe
• Information about missing teeth, dentures, or implants
• Treatment interests such as dental implants or restorative procedures
• Medical or dental history shared during consultation requests
• Information related to appointment scheduling or treatment inquiries
• Insurance or financing inquiries related to treatment
• Information submitted through patient questionnaires or surveys
This information may be collected directly from you through:
• Online consultation request forms
• Website contact forms
• Phone calls or text communications
• Patient intake forms
• Email communications
• In-office consultations
How We Use Consumer Health Data
Riverside Dental uses consumer health data only for legitimate healthcare and business purposes, including:
• Responding to consultation requests
• Evaluating treatment needs
• Communicating about dental services
• Scheduling appointments
• Providing dental care and treatment recommendations
• Processing insurance or financing inquiries
• Improving patient services and website functionality
Consumer health data is used only as necessary to provide dental services and patient support.
How We May Share Consumer Health Data
Riverside Dental does not sell consumer health data.
However, we may share consumer health data in limited circumstances necessary to operate our practice and provide services.
These may include:
Healthcare Providers
Consumer health data may be shared with dentists, specialists, dental laboratories, or other healthcare providers involved in your treatment.
Service Providers
We may share information with trusted third-party service providers that assist with operating our business, including:
• Appointment scheduling platforms
• Patient communication systems
• Practice management software
• Website hosting providers
• Secure data storage providers
These service providers are contractually required to maintain appropriate privacy protections.
Legal or Regulatory Requirements
We may disclose consumer health data if required by law, including in response to legal processes, regulatory requirements, or government requests.
Consumer Health Data for Marketing
Riverside Dental may use information submitted through website forms to communicate with you about dental services, consultations, or educational information related to dental health.
We do not use consumer health data for targeted advertising based on sensitive health conditions.
We also do not sell consumer health data to advertisers or data brokers.
How We Protect Consumer Health Data
Riverside Dental implements reasonable administrative, technical, and physical safeguards designed to protect consumer health data from unauthorized access, disclosure, or misuse.
These safeguards may include:
• Secure website encryption (HTTPS)
• Access controls for patient information systems
• Secure storage of electronic records
• Staff training on privacy and data protection
• Compliance with applicable healthcare privacy standards
Data Retention
Consumer health data is retained only for as long as necessary to:
• Provide dental services
• Maintain patient records
• Comply with legal and regulatory requirements
When information is no longer required, it is securely deleted or archived according to applicable record retention policies.
Your Privacy Rights
Depending on applicable law, consumers may have certain rights regarding their personal information and consumer health data.
These rights may include the ability to:
• Request confirmation of whether we collect consumer health data about you
• Request access to consumer health data we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information where permitted by law
• Withdraw consent for certain uses of personal information
To exercise any of these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites for informational purposes. Riverside Dental is not responsible for the privacy practices or content of third-party websites.
We encourage visitors to review the privacy policies of any external websites they visit.
Changes to This Notice
Riverside Dental may update this Consumer Health Data Privacy Notice periodically to reflect changes in our practices, legal requirements, or website functionality.
When updates are made, the revised notice will be posted on this page with an updated revision date.
Contact Information
If you have questions about this Consumer Health Data Privacy Notice or how Riverside Dental handles personal information, please contact us.
Riverside Dental
1061 Riverside Avenue
Jacksonville, FL 32204
Phone: 904-355-5531
You may also contact our office for assistance regarding privacy questions or requests related to your personal information.
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I understand the information disclosed in this form may be subject to re-disclosure and may no longer be protected by HIPAA privacy regulations and the HITECH Act.